Veterinarian - Doctor of Veterinary Medicine Job at Lap of Love, Oyster Bay, NY

YmhvRW15UC9uWjB3TkMxN2NJMDlhenQ4bEE9PQ==
  • Lap of Love
  • Oyster Bay, NY

Job Description

Join Lap of Love as a Call Center Representative and Love What You Do!

Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team. As a Veterinary Care Coordinator working from home, you’ll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services. As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity. Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.

Essential Functions & Responsibilities:

  • Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.
  • Provide customer service by engaging in positive interactions with pet families
  • Answer a high volume of customer service calls in a work from home/ remote environment
  • Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
  • Gather and accurately document the pet’s medical information and schedule appointments in an effective manner
  • Meet all productivity, quality, and performance standards
  • Go above and beyond to provide stellar customer service to pet families and our veterinarians
  • Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
  • Other duties may be assigned to the employee to ensure the highest standard of customer service

Job Tags

Full time, Remote work,

Similar Jobs

GardaWorld

Airport Flex Security Officer Job at GardaWorld

 ...the action. As a casual Security Ambassador Response, your role will vary depending on the day and special event. Whether its customer service, patrols, or surveillance, we need you to adapt with agility and precision. Whats in it for you: Site Location:... 

Baxter & Smith PC

Associate Attorney Job at Baxter & Smith PC

Job Description Job Description We are seeking an Associate Attorney with experience in insurance defense litigation including premises, auto, PIP and New York Labor Law. This position is located in our Long Island office. Salary is based on experience.

Old Dominion Freight Line

Dock Worker/Forklift Operator -Part Time Job at Old Dominion Freight Line

 ...must efficiently load and unload freight, ensuring that the correct items are placed on the right trucks. Safety is paramount, and Dock Workers use equipment like forklifts and manual techniques to handle materials. Proper securing of freight with airbags and cardboard,... 

Sevita

Direct Support Professional Job at Sevita

 ...part of the community and enjoy their favorite activities \n Support participants with developmental goals like budgeting, exercise,...  ...\n Experience: Six months of experience in human services, direct care, or care coordination preferred \n Skills: Communication... 

SUP3RNOVA

Art Director Job at SUP3RNOVA

 ...Job Description Job Description Salary: We are looking for an Art Director to oversee the creative strategy and execution of client projects from inception to completion. The ideal candidate will have a deep understanding of client goals and the ability to create...