Job Description

Loss Prevention Specialist

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience. As part of our team, you will experience:

• Success
• Career growth
• Teamwork
• Our commitment to diversity, equality & inclusion, and our community

Our corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

General Purpose: This position provides a visible presence at the store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers. The specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy.

Essential Functions:

• Maintaining safe & secure environment
• Developing great teams & partnerships
• Personal and store brand
• Mitigating theft & fraud
• Minimizing operational shortage

Competencies:

• Manages Work Processes
• Business Acumen
• Plans, Aligns & Prioritizes
• Builds Talent
• Collaborates
• Leading by Example
• Communicates Effectively
• Ensures Accountability & Execution

Qualifications and Special Skills Required:

• High school education or equivalent required, AA degree preferred
• One year retail supervisor experience or similar training preferred
• One year loss prevention/security training preferred
• Active security guard license preferred
• Ability to work effectively in a fast-paced environment
• Strong communication skills
• Demonstrated ability to build and maintain relationships with the store team
• Excellent customer service skills
• Proven ability to effectively resolve conflict
• Must be able to comply with all applicable federal and state laws and regulations for security positions

Physical Requirements/ADA:

• Consistent timeliness and regular attendance
• Ability to spend up to 100% of working time standing, walking, and moving around the store
• Must be able to raise or lower objects more than 25 lbs., from one level to another (includes upward pulling)
• Must be able to regularly bend, stoop, or crouch (frequency and duration will vary per daily business need)
• Certain assignments may require other qualifications and skills

Supervisory Responsibilities: None

Disclaimer: This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at managements discretion.

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