Job Description

Senior Talent Recruiter - Sales & Solutions Architecture (Full-Time Temp Employee)

Welcome to TELUS Digital where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada's largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first culture.

In January 2023, TELUS Digital acquired WillowTree, creating a combined firm with service offerings spanning Customer Experience and Digital Solutions.

With a global team across North America, South America, Central America, Europe, and APAC, we offer end-to-end expertise across eight core service areas: Digital Product Consulting, Digital Marketing Services, Data & AI, Strategy Consulting, Business Operations Modernization, Enterprise Applications, Cloud Engineering, and QA & Test Engineering.

From mobile apps and websites to voice UI, chatbots, AI, customer service, and in-store solutions, TELUS Digital enables seamless, trusted, and digitally powered experiences that meet customers wherever they are all backed by the secure infrastructure and scale of our multi-billion-dollar parent company.

Hourly Rate & Location

This role will have an hourly rate of $50 per hour.

This role is a full-time (40 hours per week), contract position with an end date 6 months after your first day at WillowTree. There is potential opportunity for conversion to full-time after the 6 month contract is completed.

To help us retain our deep culture of collaboration, this role will maintain an in-office presence in a hybrid capacity (Tuesdays, Wednesdays, Thursdays). This role can be located in Boston, MA, Columbus, OH, Charlottesville, VA, or Durham, NC.

The Opportunity

As a Sr. Talent Recruiter, you'll support our global Sales organization as both a recruiter and a trusted advisor, working with hiring managers to understand our business needs, refine interview processes, and create and execute creative hiring strategies. In close partnership with the Head of Executive & Commercial Recruitment for TELUS Digital Solutions, you will also contribute to Executive and Leadership Commercial searches globally through sourcing, market research, EVP creation, and internal stakeholder engagement.

Responsibilities

• Manage the full recruitment life cycle, from sourcing candidates to gathering feedback from new hires, to continuously improve our hiring process
• Increased attention on proactive sourcing activity to drive premier talent prospects into our search pipelines
• Collaborate with senior Commercial leadership, hiring managers, and interview teams to build inclusive and motivated teams
• Develop innovative strategies to scale the hiring practice across multiple locations and geographies
• Maintain relationships with top talent, ensuring access to diverse talent pools for current and future positions through our CRM and Sourcing technology.
• Facilitate interviews to assess candidates' skills, experience, and cultural alignment with the firm
• Conduct proactive market research to create job descriptions, advise on compensation, and understand the competitive landscape in various geographies.
• Adapt, and pitch our EVP to match the business evolution, negotiate complex hiring situations, and maintain high offer acceptance rates
• Provide timely and regular communication with candidates and hiring managers about the recruitment process
• Partner with hiring teams on interview best practices to ensure an inclusive interview process that builds diverse and equitable teams
• Use data to evaluate pipeline and sourcing health, and implement strategies to improve recruiting outcomes

Qualifications

• 6+ years of experience recruiting for Commercial (Sales, Business Development, and Solutions Architecture/Sales Engineering) talent, including executive and leadership positions
• Experience in technical recruitment, particularly in Solutions Architecture or similar highly technical roles; understanding of and ability to evaluate a candidate's technical proficiency
• Proven experience in outbound sourcing and engaging passive candidates at leadership levels, paired with experience pitching EVPs to prospects to drive interest
• Experience with implementing creative and innovative candidate engagement strategies in partnership with business stakeholders
• Experience in the creation, negotiation, and delivery of offers that include commission plans, long-term incentives, variable compensation, etc.
• Able to handle ambiguity in a fast-paced environment while maintaining a solutions-oriented approach
• Strong ability to establish consultative partnerships and build trust with candidates and hiring managers
• Proficient in juggling multiple priorities, roles, and hiring manager relationships without compromising quality
• Understanding of recruiting metrics and how to utilize data to influence hiring decisions and improve recruitment strategies

Bonus Points

• Experience hiring talent from top-tier consultancies (Deloitte, Accenture, BCG, etc.)
• In-house recruiting experience, preferably within the technology industry
• Experience with our current tech stack: Greenhouse, Gem, LinkedIn Recruiter, Ashby, ModernLoop, Docusign

Equal Opportunity Employer

At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants' qualifications, merits, competence and performance without regard to any characteristic related to diversity.

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