Guest Attache Job at Chateau Marmont, Los Angeles, CA

YXgwSW55UDlrSlV4TkM1NmNvOC9ZVGh3bEE9PQ==
  • Chateau Marmont
  • Los Angeles, CA

Job Description

Job Description

Job Description

Guest Attache Job Description

Report to: Front Desk Manager

About the Company: Chateau Marmont is a historic luxury hotel located on Sunset Boulevard in West Hollywood, California. Modeled after a French château, it first opened in 1929 and has since become an iconic Hollywood landmark. Renowned for its old-world charm, lush gardens, and intimate accommodations—including hotel rooms, suites, cottages, and bungalows—Château Marmont combines timeless elegance with a relaxed California vibe. The hotel also features a celebrated restaurant and bar, offering a refined yet casual dining experience. Château Marmont values discretion, creativity, and exceptional hospitality, making it a unique and legendary presence in the hospitality industry. Modeled after an elegant Loire Valley castle, the famed Chateau Marmont is a designated cultural monument whose history is that of Hollywood itself. Team members at Château Marmont are part of a longstanding tradition of hospitality excellence. We seek individuals who are professional, attentive, and passionate about delivering world-class service in a unique and storied setting. Our staff are key to upholding the hotel's reputation as a discreet, artistic, and luxurious haven for our guests.

Summary of Position:

The Company seeks a qualified individual who is a team player, who is experienced and hands-on. The position requires the ability to provide superior guest service, in a fast paced, luxury environment.

Summary of Essential Functions:

  • Uphold Coyle, Forbes and all Service Standards.
  • Reports to work as scheduled, in uniform, well groomed, and ready to be in position.
  • Maintains professional relationships with all guests and coworkers.
  • Follows checklists and standard operating procedures.
  • Maintains a safe, clean, organized, and stocked work area.
  • Welcome guests in a warm and comfortable manner.
  • Refer to guests by name.
  • Inform guests about Hotel facilities and functions as well as give directions about the area.
  • Maintain a positive attitude to guest requirements – Attentiveness to service, responding positively to guest’s needs, never making the guest do work.
  • Has extensive knowledge of the various room types and rates.
  • Has extensive knowledge of the upselling program.
  • Greeting guests and checking them into the Hotel.
  • Establishing and maintaining guest credit.
  • Communicating with guests efficiently and in a courteous manner.
  • Team player.
  • General phone etiquette.
  • Presenting any messages or packages.
  • Checking guests out of the Hotel.
  • Offering bell attendant assistance and luggage storage facilities, offering to have the guest’s car brought to the door. Offering assistance in arranging transportation.
  • Offering to make future reservations.
  • Perform all concierge duties as required including, but not limited to; booking cars, tickets to shows, restaurant reservations, spa reservations, etc.
  • Knowledge and established relationship of the surrounding area and its restaurants, clubs, shops, etc.
  • Perform Guest List duties as required.
  • Participate in Daily Shift briefings.
  • Petty cash procedure.
  • Able to provide information about Hotel services and standard amenities.
  • Delegate bell for guest luggage, faxes and mail to be delivered.
  • Other tasks as assigned.

Summary of Job Requirements:

  • 2+ year similar customer service experience.
  • Good communication skills.
  • Attention to detail and organizational skills.
  • Ability to multitask.
  • General knowledge of area and city happenings.
  • Flexible to work schedules.

Summary of Physical Requirements:

  • Must be able to seize, grasp, turn and hold objects with hands.
  • Must be able to work on your feet for at least 8 hours.
  • Fast paced movements are required to go from one part of the facility to others.
  • Must be able to move, pull, carry or lift at least 30 pounds.

Kneel, bend, crouch and climb as required

Job Tags

Casual work, Flexible hours, Shift work,

Similar Jobs

NURSE's Etc. Staffing

Travel Nurse RN - Labor and Delivery Job at NURSE's Etc. Staffing

 ...Requirements ~ Specialty: Labor and Delivery ~ Discipline: RN ~ Start Date: 10/27/2025~ Duration: 17 weeks ~48 hours per week ~ Shift: 12 hours, flexible ~ Employment Type: Travel PLEASE READ BEFORE APPLYING Facility: URMC Strong Memorial Hospital... 

Cabling Solutions Group

Entry Level Structured Cabling Installer Job at Cabling Solutions Group

 ...Job Description Job Description Salary: $18.00 - $20.00 Cabling Solutions Group is a fast pace and quick-growing company started...  ...AZ. We are looking for an entry-level technician that can install structured cabling (network cable, CAT5E, CAT6, Fiber, Coax).... 

Equinox

Pilates Instructors, Brooklyn Job at Equinox

 ...excited to discuss career opportunities with you. What makes Pilates with Equinox stand out? A fast-paced and high-energy...  ...experienced professionals who will help you grow as a Pilates Instructor. At our club, we encourage a high-performance lifestyle and offer... 

HealthMarkets Insurance Agency

Licensed Insurance Agent Job at HealthMarkets Insurance Agency

 ...peoples lives and achieve financial success as an independent licensed insurance agent, youve come to the right place. Becoming an independent...  .... And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health... 

Palm Beach Gardens Medical Center

Palm Beach Gardens Medical Center New Graduate RN's Job at Palm Beach Gardens Medical Center

 ...Now hiring New Graduate RNs at Palm Beach Gardens Medical Center! Up to $5,000 sign on bonus! GENERAL SUMMARY: Coordinates and provides safe care to patients utilizing the nursing process of assessment, planning, implementation and evaluation. The nurse directs...