Job Description

Application Analyst II Technical Lead

Department: Clinical Informatics – Ambulatory

Location: Menomonee Falls, WI

Position Overview

The Application Analyst II Technical Lead plays a key technical leadership role within the Clinical Informatics Ambulatory team, contributing to application strategy, system analysis, solution design, build, testing, maintenance, and ongoing support. Leveraging advanced technical expertise and healthcare workflow knowledge, this role influences solution development, leads technical direction, and supports process optimization across the organization.

Key Responsibilities

• Provide architectural guidance and technical leadership to ensure effective system functionality and alignment with organizational goals.
• Partner with leadership to identify optimization opportunities and lead process improvement initiatives.
• Facilitate integrated discussions focused on issue resolution, strategic decision-making, and cross-team collaboration.
• Work closely with stakeholders on complex workflows, system upgrades, enhancements, and technical changes.
• Communicate complex concepts and drive consensus across diverse groups.
• Support leadership in developing team goals, delegating tasks, and managing technical roadmaps and tactical plans.
• Evaluate, document, and present solution requirements, timelines, and risks.
• Deliver ongoing education to team members and support their growth as subject matter experts.
• Provide input on hiring, coaching, and team performance.
• Lead full projects or components of larger initiatives as assigned.
• Prepare and deliver concise presentations to leadership on technical designs, risks, and project status.
• Perform hands-on technical analyst duties as needed.

Required Skills & Experience

• 8+ years of IT experience (clinical, cybersecurity, network, or related domain).
• Deep expertise in technology relevant to assigned applications and strong understanding of industry best practices.
• Proven ability to lead with flexibility, manage competing priorities, and foster a collaborative, inclusive environment.
• Strong communication, relationship-building, negotiation, and problem-solving skills.
• Expertise in strategy, process improvement, application design, solution design, and project management.

Education & Certifications

Required:

• Bachelor’s degree or equivalent experience.
• Two or more Epic Certifications (as approved by department leadership).

Preferred:

• Master’s degree.

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