Job Description

The Service Companies - offering a wide range of managed, staffing, specialty, and engineering services - is the premier one-stop-shop for services to the hospitality and gaming industry. With 15,000 associates located in 39 states, the District of Columbia, Puerto Rico, and the Bahamas, The Service Companies offers each associate a full benefits program, opportunities for growth and more. Learn more at or connect with us on Facebook, LinkedIn,Instagram and Twitter.
Account Business Partner

Summary of Job:

Responsible for recruitment, inputting of work schedules as provided by hotel management, editing punches, revenue reporting, administering of coaching, counseling and progressive discipline documents as provided by hotel management, for associates at a specific hotel property in the Housekeeping department

Essential Job Functions:

• Key interface between hotel housekeeping management and The Service Companies
• Assist in recruitment of needed positions
• Inputting scheduled employees in time and attendance system
• Editing time clock punches in time and attendance system
• Completing the daily Flash revenue report
• Coaching and counseling of employees through progressive discipline process
• Assisting associates with questions about their payroll, hours, time and attendance application and other related questions
• Assist in employee recognition events
• Excellent follow up skills from requests of associates
• Interacts well with TSC immediate Supervisor and other TSC leadership
• Informs direct Supervisor of changes or needed information for associates to perform as a team to benefit the hotel department and satisfy the client
• Develops credibility and trust amongst the associates through interactive communication
• Adheres to all company and regulatory policies.
• Smiles and is friendly when interacting with associates

Qualifications:

• Experience in data entry and administrative tasks
• Flexible schedule that requires varied work times daily
• Reliable attendance as scheduled
• College degree preferred, but experience will be considered

Knowledge, Skills and Abilities:

• Must meet company and client appearance standards
• Ability to perform all duties as required
• Detail-oriented and organized
• Knowledge of Microsoft programs, E-mail and Internet
• Ability to motivate and respect our employees
• Above average listening skills
• Bi-lingual a plus (Spanish, Creole)

Skills & Requirements Qualifications

Job Tags

Immediate start, Flexible hours,

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